Privacy Policy

Privacy Policy

Introduction

Welcome to http://flexible-bumper-repair.autobodyshop-talk.com (hereafter referred to as “Flexible Bumper Repair,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy explains how we collect, use, and protect the personal information of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of Flexible Bumper Repair’s digital presence, including but not limited to:

  1. Our official website at http://flexible-bumper-repair.autobodyshop-talk.com.
  2. Any mobile applications or software we develop.
  3. Online services offered through our platform.
  4. Interactions via email, phone, SMS, or other communication channels.

Please note that this policy does not extend to third-party platforms or services linked from our website, as they have their own privacy policies governing user data.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. They sign up and use our applications or services as authorized users.
  2. They visit any of our websites linked to this policy.
  3. They subscribe to receive newsletters, promotional emails, phone calls, or texts/SMS messages from us.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details required to create and manage user accounts, such as names, usernames, and passwords.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account details (if provided for direct deposits or other financial services).
  4. Purchase Information: Order history, product preferences, and purchase-related data.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to identify users and their devices.
  6. Location Data: Geographic coordinates and location-based services data when users opt-in to share their locations.
  7. Feedback and Reviews: Comments, suggestions, and reviews provided by users about our products or services.
  8. Social Media Information: User profiles, posts, and interactions shared on social media platforms when users engage with us through these channels.
  9. Product Information: Data related to the products users purchase, view, or interact with on our platform.

We collect this data through various methods: user input forms, account settings, browsing activities, cookies (as explained below), and third-party providers who assist in data collection.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website and for analytics purposes:

  1. Strictly Necessary Cookies: These ensure basic functionalities of the website, such as allowing users to navigate through pages.
  2. Preference Cookies: Remember user preferences, like language settings or display options.
  3. Analytics Cookies: Track website usage and visitor behavior to improve our services.

Users can control non-essential cookies through our Cookie Manager, which allows them to customize their cookie preferences.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes complying with legal obligations, resolving disputes, and ensuring continuous improvement of our services. Once the data is no longer required, we securely delete or anonymize it.

Security Measures

We implement robust security measures to safeguard personal data:

  1. Encryption: We use encryption for secure data transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  3. Access Controls: Strict access controls are in place to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. Our services are intended for a general audience, and we encourage parents or legal guardians to monitor their child’s online activities.

Your Rights (Data Subject Rights)

Depending on your location, you have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure: Demand the deletion of your personal data in certain circumstances.
  4. Restriction: Limit our processing of your data for specific purposes.
  5. Data Portability: Receive your personal data in a structured, commonly used format and have it transferred to another controller.
  6. Objection: Object to the processing of your data for marketing or other purposes.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.
  8. Appeals/Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be notified on our website, and revised policy versions will be posted here. We encourage users to review this page periodically for any updates.

Contact Information

For any questions, requests, or concerns regarding privacy or data protection, please contact us:

  • Email: [email protected]
  • Mailing Address: Flexible Bumper Repair, Privacy Team, [Address], [City], [Postal Code]

By using our services and providing your personal information, you consent to the collection, use, and disclosure of data as outlined in this Privacy Policy.